Posted by a Superuser, not a Sky employee. Find out more
@LANMAN1 welcome to this customer Community. Was your landline phone plugged into your previous broadband Hub? Has there been any change or upgrade to your broadband service, apart from receiving a new Hub?
My landline was previously plugged into a phone socket. Now I have upgraded to a full fibre installation I have been sent a new Sky Hub and my landline has now been plugged into this but the phone is dead and not working through the new Sky Hub.
It's normal for the Sky Talk landline to not operate fully for 24+ hours after the Fibre broadband activation.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
My landline was previously plugged into a phone socket. Now I have upgraded to a full fibre installation I have been sent a new Sky Hub and my landline has now been plugged into this but the phone is dead and not working through the new Sky Hub.
