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Discussion topic: Landline phone not working

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This message was authored by AshU This message was authored by: AshU

Landline phone not working

I have plugged the house phone into the back of the router and the voice light is green. I can make outbound calls, however, I can't accept inbound calls. When you phone the landline it doesn't even phone/ring. Any help would be great?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline phone not working

Posted by a Superuser, not a Sky employee. Find out more

@AshU 

This may be connected to your post on the Broadband forum. Have you just / are you in the process of changing provider to Sky? Dial 17070 from your landline. Does it tell you your correct landline number? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Highlinder This message was authored by: Highlinder

Re: Landline phone not working

Posted by a Superuser, not a Sky employee. Find out more

@AshU  Have you tried another phone in the back of the router other than the one you have?



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This message was authored by Mark39 This message was authored by: Mark39

Re: Landline phone not working

Posted by a Superuser, not a Sky employee. Find out more

@AshU previous posts suggest it can be 24 hours before activation is fully complete, so if your activation date is today, it may not be until tomorrow thay your phone service is fully functional.

AshU
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This message was authored by AshU This message was authored by: AshU

Re: Landline phone not working

When I phone that number it rings and appears to answer but there is no reply.

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