0

Discussion topic: Landline not working

Reply
This message was authored by: Aegan

Landline not working

My phone line is not working since storm Eogwan. The Internet is working fine though. The phone line is through the router. The light is amber for the phone but when logged into router it says the line is disconnected 

1000051203.png

Reply

All Replies

This message was authored by: Mark39

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

First try restarting your Hub, by switching it off at the plug for 30 seconds or so. If the Voice LED is still amber after switching on again, it's best reported to Sky.

 

We can ask Sky's messaging team to contact you here so that you can report it via a private online chat, if you wish.

Reply