4
Discussion topic: New Broadband - landline not working
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
‎19 Dec 2024 10:18 AM
I switched broadband from Vodafone to Sky which was activated yesterday. As the internet was working through the old router I have only switched to my new router this morning. The broadband and WiFi are working absolutely fine, but I have absolutely zero telephone service. I have connected my cordless phone too the neck of the router, but I have nothing - no dial tone or anything. The router is a white Sky Max Hub, so there is just one white light on the front to say that everything's working and not the four green lights, with a separate one for voice, as detailed on the sky help page. Does telephone service take an additional couple of days to kick in, do I need to buy a new home telephone or is something wrong?
Best Answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
‎19 Dec 2024 10:27 AM
Posted by a Superuser, not a Sky employee. Find out moreYour telephone should be fine. Yes, frequent posts here indicate that it can take a day or two for activation of the Voice service to complete.