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Discussion topic: Landline phone is not working

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This message was authored by Charlie122 This message was authored by: Charlie122

Landline phone is not working

My Bt phones are not working have plugged into hub but nothing no tone 9r any thing. Can you send me 3 0hones that are compatible. My husband is very deaf and cannot hear mobile phones.


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Landline phone is not working

Posted by a Superuser, not a Sky employee. Find out more

@Charlie122 are your BT phones specifically for use with BT's Digital Voice service? If so, they won't work with Sky. 

 

If they're not for BT's Digital Voice service, they should be compatible with Sky and it may indicate a fault with your Sky service. When was your Sky Broadband/Talk service activated?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline phone is not working

Posted by a Superuser, not a Sky employee. Find out more

@Charlie122 

Sky do not supply any landline phones. That's something you have to source yourself. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Landline phone is not working

Posted by a Superuser, not a Sky employee. Find out more

@Charlie122 are your BT phones specifically for use with BT's Digital Voice service? If so, they won't work with Sky. 

 

If they're not for BT's Digital Voice service, they should be compatible with Sky and it may indicate a fault with your Sky service. When was your Sky Broadband/Talk service activated?

Charlie122
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This message was authored by Charlie122 This message was authored by: Charlie122

Re: Landline phone is not working

Thanks for your help Mark39. Found some old phones now working oka

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