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Discussion topic: Fibre but home phone doesn’t work

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This message was authored by Urbs1 This message was authored by: Urbs1

Fibre but home phone doesn’t work

I have fibre, broadband works, I have 2 piece Vtech CS2051. I have plugged the base into router and don't get a dialling tone and don't get calls. Called sky half a dozen times(mobile), get different answers every time. Do I need to get a new phone? Worked perfectly before and I believe it's classed as voip. All green lights are on the router.  Been with sky for 16 years and now thinking of leaving. Absolute joke. 


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Urbs1
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This message was authored by Urbs1 This message was authored by: Urbs1 Answer

Re: Fibre but home phone doesn’t work

Hi mark,

 

it's very kind of you bud, however is now all resolved. I went and got a Panasonic phone from argos. Apparently got an award from which mag in 2023. Anyway I plugged it in and it works. I think sky should state some phones that are compatible or any phones from a certain date should be compatible. Anyway it cost me £50 but at least it's done now. I appreciate everyone's help. Thanks

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