Discussion topic: Wrong time showing

This message was authored by: Shakira56 · ‎02 Aug 2023

I recently got a new sky +HD box few weeks ago as old one was faulty . Ive only noticed the time on it is 1 hour behind how do I fix this

This message was authored by: SKY1992bf · ‎02 Aug 2023

@Shakira56 follow the instructions on the link below

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎02 Aug 2023

@Shakira56 you need to update the software on the box to get the fix

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Annie+UK · ‎02 Aug 2023

Did you perform a Full System Reset (FSR) on this new box? Have you checked that the software is up to date? (See my Sky Plus FAQ)

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream

This message was authored by: Shakira56 · ‎02 Aug 2023

How do I update it

This message was authored by: Shakira56 · ‎02 Aug 2023

It was the engineer set up box for me

This message was authored by: SKY1992bf · ‎02 Aug 2023

@Shakira56 follow the instructions on the link below

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Shakira56 · ‎02 Aug 2023

Thanks just waiting on it downloading until standby light just shows

This message was authored by: Shakira56 · ‎02 Aug 2023

Thanks everyone sorted now it was just doing my nut in at the wrong time 😅

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