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Avatar for Shakira56
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Message posted on ‎02 Aug 2023 02:44 PM

Wrong time showing

I recently got a new sky +HD box few weeks ago as old one was faulty . Ive only noticed the time on it is 1 hour behind how do I fix this

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf Answer

Message posted on ‎02 Aug 2023 02:53 PM

Re: Wrong time showing

Posted by a Superuser, not a Sky employee. Find out more

@Shakira56  follow the instructions on the link below 

 

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎02 Aug 2023 02:48 PM

Re: Wrong time showing

Posted by a Superuser, not a Sky employee. Find out more

@Shakira56  you need to update the software on the box to get the fix 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎02 Aug 2023 02:51 PM

Re: Wrong time showing

Posted by a Superuser, not a Sky employee. Find out more

Did you perform a Full System Reset (FSR) on this new box? Have you checked that the software is up to date? (See my Sky Plus FAQ)

I am Neurodivergent – My Sky FAQs: Stream ❄ Glass ❄ Go ❄ Plus

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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Message posted on ‎02 Aug 2023 02:51 PM

Re: Wrong time showing

How do I update  it

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Message posted on ‎02 Aug 2023 02:53 PM

Re: Wrong time showing

It was the engineer set up box for me 

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This message was authored by: SKY1992bf Answer

Message posted on ‎02 Aug 2023 02:53 PM

Re: Wrong time showing

Posted by a Superuser, not a Sky employee. Find out more

@Shakira56  follow the instructions on the link below 

 

https://www.sky.com/help/articles/updating-sky-box-software-sky-plus-hd


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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Message posted on ‎02 Aug 2023 03:03 PM

Re: Wrong time showing

Thanks just waiting on it downloading until standby light just shows 

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Message posted on ‎02 Aug 2023 03:24 PM

Re: Wrong time showing

Thanks everyone sorted now it was just doing my nut in at the wrong time 😅

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