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Discussion topic: hiya, my cat was messing behind the tv and he’s pulled. I don’t understand

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This message was authored by Victoria+Taylor-B This message was authored by: Victoria+Taylor-B

hiya, my cat was messing behind the tv and he’s pulled. I don’t understand

My cat was messing behind the television and he's pulled a wife out, I've found the wire but it doesn't make sense where it goes. The tv is still working, it's just the sky box. It's a blue headed end which has two holes in it, it doesn't go in the tv, the sky box or my sky broadband box. Please help

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This message was authored by Mark39 This message was authored by: Mark39

Re: hiya, my cat was messing behind the tv and he’s pulled. I don’t understand

Posted by a Superuser, not a Sky employee. Find out more

Sounds like your Sky box's power cable.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: hiya, my cat was messing behind the tv and he’s pulled. I don’t understand

Posted by a Superuser, not a Sky employee. Find out more

@Victoria+Taylor-B 

 

Sky_power_lead.jpg

 

If it's the lead above then there should be a matching socket in the rear of a Sky+ / Sky+ HD / Sky Q box.

 

The exception would be a v2 main Sky Q box, where the blue end plugs into an external power transformer and it's the orange circular plug which goes into the back of the Q box itself.

 

v2_plug_1.png

 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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