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Discussion topic: mysky_1018 error code when trying to set up discovery+ app

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This message was authored by lettice This message was authored by: lettice

Re: mysky_1018 error code when trying to set up discovery+ app

Posted by a Superuser, not a Sky employee. Find out more

@Madknight51 

 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Daniel-F This message was authored by: Daniel-F Answer

Re: mysky_1018 error code when trying to set up discovery+ app

Posted by a Sky employee

Hi all,

 

Thanks for taking the time to flag this into Sky Community 🙂

 

If anyone is still experiencing this issue, do retry activating the subscription moving forward and let us know if the issue is now resolved for you or not.

 

Thanks,

Daniel
Community Moderator
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