Discussion topic: Tv screen won’t come on
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 21 Sep 2026 08:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: We have a message “let’s try that again” on sky stream
We have this too!
Message posted on 21 Sep 2026 08:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Puck says it’s not connected but status says it is
I'm glad I'm not the only one! Was getting so annoyed trying to sort it out! Has to be an issue on their end
Message posted on 21 Sep 2026 08:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Puck says it’s not connected but status says it is
I went thru my tv instead to watch what I wanted. Not sure why I pay sky £100/m just to view other internet based channels.
with the rubbish service and zero helpful content on the help pages / zero customer support might as well say, "bye bye sky"
Message posted on 21 Sep 2026 08:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Puck says it’s not connected but status says it is
Same here. Not connecting yet says WiFi is excellent. App triage not very helpful and doesn't match on screen language.
Message posted on 21 Sep 2026 08:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blue screen
I have the same issue
Message posted on 21 Sep 2026 08:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky stream not working
Sky box won't come on and saying let's try that again
Message posted on 21 Sep 2026 08:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: We have a message “let’s try that again” on sky stream
Having exactly the same message on my tv but yet the other sky glass and the puc are working absolutely fine so not sure why one is down but the other two are working. Hope they sort it soon
Message posted on 21 Sep 2026 08:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: We have a message “let’s try that again” on sky stream
Had the same issue here. The online help was as usual, unhelpful. Then after 20 mins on the queue for phone suppprt it started working again.
Message posted on 21 Sep 2026 08:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Puck says it’s not connected but status says it is
My is saying the same thing...service checker is waste of time as it keeps sending me in circles. My connections are ok. I have switched off nothing puck & tv & still not working. Still coming up with same message.
Has anyone got anywhere with Sky help
Message posted on 21 Sep 2026 08:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: We have a message “let’s try that again” on sky stream
Sky Stream is working ok for me - what is it you were doing that prompted that message?
Sky Glass 65" Gen 1
Sky Stream Ultimate TV / Sky Cinema
Message posted on 21 Sep 2026 08:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: We have a message “let’s try that again” on sky stream
Just fixed itself here
Message posted on 21 Sep 2026 08:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Tv screen won’t come on
I'm having the same problem!
Message posted on 21 Sep 2026 08:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blue screen
Same problem in Norfolk, iPads running broadband but tv not streaming...
Message posted on 21 Sep 2026 08:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Puck says it’s not connected but status says it is
Also having the same problem, went through the checker and it said I needed a new puck and it's £50. Hoping it resolves soon if not I'll cancel in the morning. No way am I paying for a new puck.
Message posted on 21 Sep 2026 08:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Q box saying no network connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page