Discussion topic: TV programmes disappeared
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Message posted on 08 Oct 2025 07:55 PM
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Re: Sky sports main event and sky sports + not working so can’t get darts on
Message posted on 08 Oct 2025 07:56 PM
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Re: TV programmes disappeared
Yes. Both my pucks no live tv but just apps. Why don't sky put out some information when this happens? **bleep** customer service
Message posted on 08 Oct 2025 07:57 PM
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Re: Sky stream problem
So I'm getting there's a fault with this channel, I'm paying an extra £30 a month for sky sports!! Joke
Message posted on 08 Oct 2025 07:58 PM
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Re: TV programmes disappeared
The funny thing is you can bypass and watch other channels through apps on Stream puck, but no way you can watch any of the Sky Channels including news and sports.
Well done sky, sack some of your useless football 'pundits' and reinvest in better tech instead might be a good start.
Message posted on 08 Oct 2025 07:58 PM
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Re: No tv guide
Same here channels not loading rebooted now no tv guide
Message posted on 08 Oct 2025 07:58 PM
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No tv guide or tv channels
No tv guide
Message posted on 08 Oct 2025 07:59 PM
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Re: No tv guide
Same issue on pucks and glass. Rebboted everything including router
the pucks are always flakey but this is terrible
Message posted on 08 Oct 2025 08:00 PM
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Re: No tv guide
Mine too
Message posted on 08 Oct 2025 08:00 PM
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Re: TV programmes disappeared
So how do we escalate this so we get a resolution to this issue?
If it continues for much longer I'll be contacting Sky for a rebate.
Message posted on 08 Oct 2025 08:01 PM
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Re: TV programmes disappeared
Same here. no EPG, and certain channneks just not working.
As well as this, my puck arrived on the 23 September and still does't show as delivered so my service hasn't been activated yet.
Not a great first impression.
Message posted on 08 Oct 2025 08:02 PM
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Re: TV programmes disappeared
Message posted on 08 Oct 2025 08:03 PM
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Re: No tv guide
I'm pretty new to Sky, maybe 4 months, and am already on my second puck. Virgin media was overpriced tat, but the equipment worked. Looking on the bright side, it looks like a network fault of some sort as opposed to my puck having another strop. Make do with Netflix tonight then, or, God forbid, talk to your partner!
Message posted on 08 Oct 2025 08:05 PM
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Re: Channels loading very slowly
We have sky stream
Message posted on 08 Oct 2025 08:05 PM
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Re: No tv guide
Mine too. Channels not loading ,apart from Sky channels
Message posted on 08 Oct 2025 08:05 PM
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Re: No tv guide
Just checking, this is on the Sky Q box (not Stream or Glass). This is the Sky Q community.
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