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Discussion topic: Sky puck won’t play from the tv guide

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This message was authored by: Lol63

Message posted on ‎11 Mar 2025 02:31 PM

Sky puck won’t play from the tv guide

Sky puck plays from the playlist but it won't play from the tv guide? Any help would be appreciated. Thanks 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎11 Mar 2025 02:44 PM

Re: Sky puck won’t play from the tv guide

Posted by a Superuser, not a Sky employee. Find out more

If you mean playing  the current live tv programme shown in your TV guide.
Are you getting some kind of error. Is this on all channels or just some?

 

Selecting anything in the future on the tv guide will present a page, where you can add it to your playlist or view the options to select a programme to watch if it is available on catch-up/on demand or via an app if it's available.

 

 

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This message was authored by: Barberlona

Message posted on ‎09 Oct 2025 10:28 PM

Re: Sky puck won’t play from the tv guide

Sorry I don't have an answer but want to contribute to the thread.  I want to know why this is so too as I have the same issue.  Watching a programme through TV Guide I get stalling picture but continuous sound.  If I switch to the same channel via the App it plays 100% fine.  WHY ??

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