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Discussion topic: Sky pucks freezing

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This message was authored by Mon25l16 This message was authored by: Mon25l16

Sky pucks freezing

This is starting to drive me crazy.

Both of the sky pucks in living room and bedroom keeps freezing and screens go blank and and says please wait while your program loads.

I've tried resetting both pucks and router, they are both have ethernet cables I have turned off WiFi setting on puck. It's now getting worse. Thought I would try on here to see if anyone has same issue or any suggestions to stop this, before I attempt to call sky 

Thanks in advance