F1 live recording keeps skipping for 30 seconds, anyone else having this problem?

[PerformanceGoth]

Why gatekeep? Of course I have. This is a community forum to share solidarity that issues we have all reported on in the past have returned. 

[JDS2]

Noticed recently that when watching sky sports premiere league on sky stream if you use the watch from the start function then fast forward a little the program skips forward 10secs every 30secs.

Anyone had the same or known if sky are aware. This ruins the game & doesn't seem to happen on any other channel. 

I stream motorsports from all over the world with no problems whatsoever. 

Jack

[CatherineF1]

We are just trying to watch the F1 race today from Start, it is in our playlist, and the programme keeps jumping / skipping forward by about 20 seconds we think, this is extremely frustrating as we are missing the details of the race! We have tried rebooting WiFi and our SkyGlass but this has not solved the issue. 

[philipjones1968]

Same problem. Sky Stream is so bad. You can't watch a race where it jumps ahead constantly. I can't believe I'm going to have to watch highlights on C4. I pay £150 a month for this crappy system

[philipjones1968]

Totally agree. I've got the same problem. The whole of Sky Stream needs re engineered, it's so so bad. 

[MarkGoldsmith]

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@PerformanceGoth wrote:

Why gatekeep? 

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Not gatekeeping at all. Just simply asking the question - as you wouldn't believe how many people just post onto older threads without reading the advice already given in the thread.

Quite a few people believe the forum is a route to Sky customer services or complaints - which it isn't it's a place for customers to help and advise other customers and the best way to ensure Sky are aware of playback or broadcast relation issues so that they can be fixed is to contact the Viewer Relations Team .

Unlike previously where this issue was only affecting the F1 playback if you look at other threads on the forum this is clearly now a wider issue amongst the Sky Sports channels.

[Scott134]

I am having the same problem.  F1 is unwatchable and I have gigabit low latency fibre internet and my puck is hardwired to the router.

[MarkGoldsmith]

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@Scott134 wrote:

I am having the same problem.  F1 is unwatchable and I have gigabit low latency fibre internet and my puck is hardwired to the router.

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That's because it's a playback issue - so you need to report it to Skys Viewer Relations Team.

[Scott134]

Thanks Mark.  I already have.

I see it is now effecting other playback as well.  Not just the F1

[PerformanceGoth]

Sorry - I was feeling hot headed in the moment. I am just sick to death of this service and frankly wish I could be released from my contract as they keep failing to deliver. 

[David377]

So, trying to watch the Brazilian grand Prix from my sky stream playlist and every 30 seconds it skips forward around 30 seconds. If I'm honest, I don't know how far forward it's skipping but I guess about 30 seconds.

If I try to rewind and play again it does the same thing. If I unplug my sky stream and start again it does the same thing. Sky is terrible and clearly doesn't care about it's customers. The service is terrible. I pay for sky sports and it's unwatchable. I hope and pray that one day formula 1 will be provided by some company other than terrible Sky!

[Heheheh]

Tried watching the F1 after the race finished today, nothing but skipping and now it's disappeared entirely - I can't watch it at all. Fuming. Nothing but issues with Sky stream since I got it over a year ago.  What an absolute mess. I only pay for Sky for the F1 - I really hope the rumours of Apple buying the airing rights after the current contracts expire are true. I can't wait to be rid of Sky.

[yippeekiyey]

Just trying to watch the Brazil GP on Playlist with Sky Stream and having same skipping issue. What an absolute shambles. Think Ill just watch the C4 highlights tbh, better commentary and analysis team to boot.

[ChrisS71]

I am having the same problem. Have rebooted the sky puck twice, rebooted my broadband and my router - so definitely not at my end.

It's awful to watch..in fact it's pretty much unwatchable.

Sky has really dropped the ball with the f1 coverage this weekend. This skipping issue, and they did not record the rescheduled qualifying. For the money we pay, it would have taken a sky employee 5 minutes to rejig the recording schedule. Shocking service Sky - you should be ashamed of yourselves. 

[David377]

What an absolute piece of **bleep**! I hate Sky! How am I supposed to watch this? Tell me I'm not the only person this is happening to.