Paramount + not loading

[franon]

For me it's Sky Glass (version 1) 

[JAW]

Unfortunately it just seems to get worse the more you try to persevere and watch paramount +. It's now unwatchable!!! @Sky sort this out with Paramount soon. You have a building volume of unhappy Sky viewers. Next we will go viral on social media to draw this complaint to the masses 

[KevNewMedia · Accepted solution]

Morning Everyone

I wanted to let you know that our support teams, and Paramount, continue to work on a solution for these problems. As soon as we have more information, we will let everyone known here.

I'll be marking this post as the answer, so that everyone keeps up to date with the most recent information.

[Astor]

If it helps it seems to be a more prominent issue when watching Mobland

[JAW]

Not sure about that- given up with The Good Wife 

[andy+williams+134]

Nah.  I'm getting it on every programme and film.

[Steve246810]

This has been open since January so not filled with a warm feeling that it's a particularly high priority

[celena1963]

I cannot access paramount + as it just freezes

[lettice]

@celena1963 

Have moved your post here for the ongoing issue discussion thread

See the answered post above for the answer from Sky working on a fix.

[LHR5]

Spent an hour & a 1/4 on the phone to Sky last week as unable to watch anything on Paramount without it freezing on an Ad then showing an 'Oops looks like the internet may be experiencing some issues. Please check your connection & try again. If you continue to experience issues, try restarting your router. Error code- 3005'. All other Apps work. Sky chap I spoke to was very helpful & Paramount worked for a couple of days & now it's back to the same error! Anyone advise of a fix? Sky can you report this to Paramount please! Its annoying not being able to watch it! Please fix it !Thanks 

[Smudge33]

1923 is now unwatchable !!!! 

[Dawnie+May]

That's great news but still very annoying 🤞it gets resolved soon please!! 

[stevecronin]

For several weeks I have been trying to continue with 1923 (on Paramount, which is part of my Sky Cinema subscription)!

But it shows so many adverts (for things I don't watch and don't want to watch), and then just shows a spinning wheel of nothing, occasionally telling me "oops there's a problem". You need to fix this Sky, or I will cancel my Cinema subscription...hell no I will cancel Sky😡

[Fran49_]

Tried that and it still doesn't work I'm trying to watch Mobland and it keeps sticking when it gets to the breaks.... telling me error 3005

[Rich914]

We are trying to watch Mobland and having the exact same issue - error 3005 message at 31 seconds of adverts (internet is working absolutely fine). We've tried to reset the Sky Q box and the tv, refreshing the apps etc and nothing works. This is disgraceful and extremely poor service, Sky subscriptions are extremely pricey and they can't even get their apps working properly.