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This discussion topic has been answered Discussion topic: Dolby Atmos audio drop out

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This message was authored by: Scrumpet

Re: Dolby Atmos audio drop out

Ah that's a shame. Fingers crossed for a Sky Stream 2.0!

This message was authored by: Ayallogue

Re: Dolby Atmos audio drop out

What power mode do people use ?

 

I mean the standby power feature? 

 

I noticed that my Atomos setup worked better after restarting it a few times.

This message was authored by: Nigelb1972

Re: Dolby Atmos audio drop out

@Dazzasky Dolby Atmos is compressed when streaming it just depends on the extent of compression that is being used by the streaming platform.

All Pass-Through is doing is passing the audio stream through and allowing your device to control which Codec to use for the audio processing, but you're not getting an uncompressed stream.... 

 

 

This message was authored by: Dazzasky

Re: Dolby Atmos audio drop out

Posted by a Superuser, not a Sky employee. Find out more

@Nigelb1972 wrote:

@Dazzasky Dolby Atmos is compressed when streaming it just depends on the extent of compression that is being used by the streaming platform.

All Pass-Through is doing is passing the audio stream through and allowing your device to control which Codec to use for the audio processing, but you're not getting an uncompressed stream.... 

 

 


Passthrough is still better than Dolby Digital Plus, that's just fact. If your happy to use Dolby Digital Plus then that's good for you. Personally I would rather the passthrough option on Stream be fixed. Fortunately there's not too many programmes on Sky that I haven't seen that are showing with a Dolby Atmos sound track. 

This message was authored by: Nigelb1972

Re: Dolby Atmos audio drop out

I go Dolby Digital+ to the TV and then the TV is set to Pass-Through to the soundbar via eARC. It works perfectly with no audio drops and no noticeable difference in quality when I was set Pass-Through to Pass-Through.... 

This message was authored by: Syadmin99

Re: Dolby Atmos audio drop out

Hi Daniel,

     Just to let you know this issue still persists in May 2025.   I am on my second puck and the random drop outs still persists at random intervals

1 LG OLED G2 55inch 4K Smart TV 2022.

2  Sonos ARC soundbar.

3  UHD Content with Atmos from any SKY Stream source.

4 Apple TV+ App unusable

5 Every day when in use.

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