Dolby Atmos audio drop out

[Dave1234567891]

Sky have no appetite to resolve this, it's not an internet issue, I have my box connected directly to full fibre using Ethernet. It's a Hardware/software issue. It's been constant. Their answer dumb down your output signal. 

[Syadmin99]

it is still a problem for me. Picture and audio drop outs at random intervals across all streaming services via Sky Stream . All my other internet devices work ok including Sky Glass. Why is it so difficult .

[Floydianslip]

@Nigelb1972 

If you want lossless Dolby Atmos you need to get an Apple TV 4K box.and a sub to Apple TV+ Dolby Atmos they encode their titles with is superb especially if you have an Atmos AV setup. The difference between lossy Atmos on Stream and Netflix is like night and day.

Apple use Dolby Mat 2.0 a lossless codec, worth reading up about for this who are interested.

https://thehometheaterdiy.com/what-is-dolby-mat/

[DavidL1]

I've been reading the ongoing thread with interest since getting rid of Sky stream and Q after months of frustration with sound and picture drop out. 

As we have decent internet performance I was able to subscribe to the Sky packages I wanted through Now TV which, is owned by Comcast, with Sky TV also in their stable. However, rather than relying on the LG TV native apps I invested in the Apple TV 4K box. The performance is fantastic, an upscaled picture and Dolby Atmos sound with no issues. Furthermore, Apple are likely to upgrade the box in 2025 with a new chip set which will provide even better performance and picture quality and sound. 

Best decision all round!