Blank Scren playing anything on Disney +

[Jeannette8]

For some reason i can't activate Disney plus,any suggestions please 

[Clive767]

I had a subscription to Disney which I cancelled, and started a subscription for Disney through sky which has been confirmed, I’m still unable to watch Disney HELP

[ODRISCP]

I cannot use Disney+ on Sky Stream.  Anyone else having issues? 

[mikealanr]

Hi @ODRISCP 

You haven't said what your problem is! Please give as much detail of your issue such as steps you are trying. Any error messages you are seeing etc...

I assume you have followed the activation steps  here: https://www.sky.com/help/articles/existing-or-new-disneyplus

MikeAlanR

[Ruairihamill]

I had Disney+ through O2 and cancelled when it was part of my sky package. Is there anyway I can watch it on my phone via sky or the Disney+ app. Have a smart TV in my caravan with no sky and was looking to log in to the Disney app but not sure I can

[MarkGoldsmith]

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@Ruairihamill wrote:

I had Disney+ through O2 and cancelled when it was part of my sky package. Is there anyway I can watch it on my phone via sky or the Disney+ app. Have a smart TV in my caravan with no sky and was looking to log in to the Disney app but not sure I can

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You can watch Disney + on any device that is capable of having the Disney + app installed. You just need to login to the Disney + app using the username/password of the Disney + account you linked to your Sky account.

[Don1301]

Despite numerousss phone calls with sky agents I am unable to watch Disney plus, every tie I try to activate I get locked out 

nobody atSkyseems to be able to resolve this, I have contacted Disney by phone,extremely helpful agents, who have double checked that I have no existing subscriptions and or accounts. They also advise not set up from sky to my email address .

Is there anyone out there who knows of a resolution and are experiencing ta similar issue

regrds DWE

[Mike+Hallsworth]

I set up Disney+ some months ago and all has been working fine. This week it it asked me to log in, the log in window will not let me log in but wants me to set up a new account. I have tried all the recomened fixes to no avail (reset apps, Full reset on tv, Shutdown and restart). Is this a common problem?