Blank Scren playing anything on Disney +

[Jeannette8]

For some reason i can't activate Disney plus,any suggestions please 

[Clive767]

I had a subscription to Disney which I cancelled, and started a subscription for Disney through sky which has been confirmed, I’m still unable to watch Disney HELP

[ODRISCP]

I cannot use Disney+ on Sky Stream.  Anyone else having issues? 

[mikealanr]

Hi @ODRISCP 

You haven't said what your problem is! Please give as much detail of your issue such as steps you are trying. Any error messages you are seeing etc...

I assume you have followed the activation steps  here: https://www.sky.com/help/articles/existing-or-new-disneyplus

MikeAlanR

[Ruairihamill]

I had Disney+ through O2 and cancelled when it was part of my sky package. Is there anyway I can watch it on my phone via sky or the Disney+ app. Have a smart TV in my caravan with no sky and was looking to log in to the Disney app but not sure I can

[MarkGoldsmith]

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@Ruairihamill wrote:

I had Disney+ through O2 and cancelled when it was part of my sky package. Is there anyway I can watch it on my phone via sky or the Disney+ app. Have a smart TV in my caravan with no sky and was looking to log in to the Disney app but not sure I can

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You can watch Disney + on any device that is capable of having the Disney + app installed. You just need to login to the Disney + app using the username/password of the Disney + account you linked to your Sky account.

[Don1301]

Despite numerousss phone calls with sky agents I am unable to watch Disney plus, every tie I try to activate I get locked out 

nobody atSkyseems to be able to resolve this, I have contacted Disney by phone,extremely helpful agents, who have double checked that I have no existing subscriptions and or accounts. They also advise not set up from sky to my email address .

Is there anyone out there who knows of a resolution and are experiencing ta similar issue

regrds DWE