Discussion topic: Unable to purchase film on 1 of 2 boxes

This message was authored by: LaurenC1982 · ‎04 Oct 2022

I have two Sky+ boxes. On one of them, I am unable to record/purchase a chargable item. On the other, I have no problem so its no issue with my account. I can download On Demaond if FOC, but nothing chargable. Any ideas?

This message was authored by: SKY1992bf · ‎04 Oct 2022

@LaurenC1982 Sounds like the spend limit on the affected box needs resetting which requires a call to sky

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This message was authored by: caesarome · ‎04 Oct 2022

@LaurenC1982

If you don't want to call then get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

https://www.skystore.com/help/contact-us

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Discussion topic: Unable to purchase film on 1 of 2 boxes

Unable to purchase film on 1 of 2 boxes

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