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Discussion topic: Loyality code for movie

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This message was authored by KimR1981 This message was authored by: KimR1981

Loyality code for movie

Trying to redeem my loyalty code for my film but it's gone onto my Sky account and not allowed my to enter the unique code it's proving impossible to get in touch with customer service 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Loyality code for movie

Posted by a Superuser, not a Sky employee. Find out more

@KimR1981 the code needs to be entered when placing an order via the sky store website  for mobile viewing only unless it's a buy and keep which can be sent to box

 

for queries contact sky store directly on the link below 

 

https://www.skystore.com/n/hcus/help/contact-us


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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This message was authored by caesarome This message was authored by: caesarome

Re: Loyality code for movie

Posted by a Superuser, not a Sky employee. Find out more

@KimR1981 

If you have entered the code via your online account then you will see a credit now applied to your account, so when you make a purchase via your online account this credit will be used to pay it. Only Buy and Keep films can then be sent to a Sky box.

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