Discussion topic: Error message on trying to rent a movie -"There's an unexpected error"
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‎18 Feb 2025 04:43 PM
I have been a Sky customer more than 5 years,now on Sky Stream. I saved a movie CONCLAVE in my Playlist to watch later. Today I tried to rent and watch it. But after signing in, adding the onscreen code, it wanted to confirm my surname, then I got a message "There's been an unexpected error" This has been happening all afternoon. My name, email and password are correct. I rang Sky Customer Service who couldn't seem to find the problem, and in the end the call "dropped". Has anyone else had this today?
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‎18 Feb 2025 05:26 PM
Posted by a Superuser, not a Sky employee. Find out moreMake sure your title (Mr, Mrs etc..) and surname is filled in here:
https://www.sky.com/mydetails/sky-id
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