Discussion topic: Trying to login sky store first time but keep getting unexpected error mesagr

This message was authored by: Nathkerrison · ‎01 Mar 2025

Loggging into sky store for first time - keeps saying unexpected error after entering surname

This message was authored by: mike+simmonds · ‎01 Mar 2025

If you have a Sky ID login, make sure your details are fully completed here before trying Skystore again (in particular your name)

https://www.sky.com/mydetails/sky-id

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

View this Answer within the discussion

This message was authored by: mike+simmonds · ‎01 Mar 2025

Hi @Nathkerrison

If you have a Sky ID login, make sure your details are fully completed here before trying Skystore again (in particular your name)

https://www.sky.com/mydetails/sky-id

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: caesarome · ‎01 Mar 2025

@Nathkerrison

On the link posted above by @mike+simmonds make sure your title so Mr, Miss, Mrs is also there.

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Discussion topic: Trying to login sky store first time but keep getting unexpected error mesagr

Trying to login sky store first time but keep getting unexpected error mesagr

Re: Trying to login sky store first time but keep getting unexpected error mesagr

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Re: Trying to login sky store first time but keep getting unexpected error mesagr

Re: Trying to login sky store first time but keep getting unexpected error mesagr

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