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Discussion topic: Trying to login sky store first time but keep getting unexpected error mesagr

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Nathkerrison
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Trying to login sky store first time but keep getting unexpected error mesagr

‎01 Mar 2025 06:19 PM

Loggging into sky store for first time - keeps saying unexpected error after entering surname 

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mike+simmonds
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Re: Trying to login sky store first time but keep getting unexpected error mesagr

‎01 Mar 2025 07:26 PM - last edited: ‎01 Mar 2025 07:28 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nathkerrison 

 

If you have a Sky ID login, make sure your details are fully completed here before trying Skystore again (in particular your name)

 

https://www.sky.com/mydetails/sky-id 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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