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Discussion topic: Wont let me sign into apple tv app

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This message was authored by LIAMT1989 This message was authored by: LIAMT1989

Wont let me sign into apple tv app

Hi I have signed up to the 6 month free trial and tried logging into apple tv plus app followed the instructions and it won't allow me to login in. I'm on a samsung phone. I cam login in on my smart TV and on the browser but not through sky 

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This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Wont let me sign into apple tv app

Posted by a Superuser, not a Sky employee. Find out more

@LIAMT1989 wrote:

Hi I have signed up to the 6 month free trial and tried logging into apple tv plus app followed the instructions and it won't allow me to login in. I'm on a samsung phone. I cam login in on my smart TV and on the browser but not through sky 


Hi @LIAMT1989 open the Apple tv+ app on Sky Q you will see this screen

20230915_152205.jpg

Select sign in you will see this screen

20230915_152250.jpg

Select sign in the Sky Q box will generate a QR code now on your phone go to activate. apple. com

Enter the code shown in upper case letters then enter your appleid credentials and a 2FA(two factor authentication)if set up consists of a code sent to your mobile device

Takes a few seconds for your page to refresh on Sky Q then you should automatically be logged in on the Apple TV+ app via Sky Q

LIAMT1989
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This message was authored by LIAMT1989 This message was authored by: LIAMT1989

Re: Wont let me sign into apple tv app

Hi thanks for responses it won't let me do this, I've had to download the app onto my smart TV as that allows me to do this but sky just won't 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Wont let me sign into apple tv app

Posted by a Superuser, not a Sky employee. Find out more

@LIAMT1989 wrote:

Hi thanks for responses it won't let me do this, I've had to download the app onto my smart TV as that allows me to do this but sky just won't 


Fair comment @LIAMT1989 I followed the same instructions from my earlier post and my Sky Q box allows it 

20230915_165126.jpg

Just redeemed it today via my samsung phone and signed in on my Sky Q box quite straightforward really but apologies if it's not working for you

This message was authored by Packers2020 This message was authored by: Packers2020

Re: Wont let me sign into apple tv app

I'm the same, can login on my smart TV but not through sky Q. So I can watch Apple in lounge but not on the other TVs 

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