Streaming Netflix Issue

[Dave7891]

I have a 2TB SkyQ box and 4 minis. Everything works perfectly except one mini doesn't stream Netflix even when all the other boxes are inactive however it will stream other apps.

Any advice would be appreciated 

[Laing1]

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@Dave7891 wrote:

I have a 2TB SkyQ box and 4 minis. Everything works perfectly except one mini doesn't stream Netflix even when all the other boxes are inactive however it will stream other apps.

Any advice would be appreciated 

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@Dave7891 are you getting a spinnng red circle ?

[Dave7891]

Yes I get the the red spinning circle but can't get beyond that

[Laing1 · Accepted solution]

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@Dave7891 wrote:

Yes I get the the red spinning circle but can't get beyond that

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@Dave7891 you aresuffering from a known problem

have a read of the large thread below for what currently being done and some possible workarounds until Sky and Netflix sort this problem 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388

[Dave7891]

Thank you for that, much appreciated