This discussion topic has been answered Discussion topic: Want to upgrade to sky glass offer with the tv, sky, and Netflix
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Message posted on 18 Mar 2023 09:21 PM
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I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box
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Message posted on 18 Mar 2023 09:24 PM
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@KLMxo wrote:
I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box
Hi @KLMxo
It you change to Sky Glass your Q subscription will cease and all Q boxes have to be returned to Sky.
You will need the Glass pucks
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Message posted on 18 Mar 2023 09:24 PM
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@KLMxo wrote:
I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box
Hi @KLMxo
It you change to Sky Glass your Q subscription will cease and all Q boxes have to be returned to Sky.
You will need the Glass pucks
Message posted on 18 Mar 2023 09:27 PM
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Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix
Okay that's fine, but there must be a monthly charge for the puck it says one off fee was £39.95 which is now £0 for the offer but doesn't say anything about monthly charge for that?
Message posted on 18 Mar 2023 09:32 PM - last edited: 18 Mar 2023 09:35 PM
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Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix
@KLMxo wrote:
Okay that's fine, but there must be a monthly charge for the puck it says one off fee was £39.95 which is now £0 for the offer but doesn't say anything about monthly charge for that?
Yes @KLMxo
You need the monthly Glass equivalent of Multiscreen to use pucks.
Its called the Whole Home pack
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