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Discussion topic: Want to upgrade to sky glass offer with the tv, sky, and Netflix

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This message was authored by KLMxo This message was authored by: KLMxo

Want to upgrade to sky glass offer with the tv, sky, and Netflix

I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix

Posted by a Superuser, not a Sky employee. Find out more

@KLMxo wrote:

I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box 


Hi @KLMxo 

It you change to Sky Glass your Q subscription will cease and all Q boxes have to be returned to Sky.

You will need the Glass pucks

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix

Posted by a Superuser, not a Sky employee. Find out more

@KLMxo wrote:

I want to upgrade my sky Q package to the sky glass package where you get the tv, sky and Netflix for £40 a month and only £14 for the first 3 months, it says it can transfer my current package over to that which is fine but I want sky in my other room so will my sky box still work ( so I can use that in the other room as sky is built into the sky tv) or will I have to get the sky puck which comes up in the package? Don't want to order one if I can still use the sky box 


Hi @KLMxo 

It you change to Sky Glass your Q subscription will cease and all Q boxes have to be returned to Sky.

You will need the Glass pucks

KLMxo
Topic Author
This message was authored by KLMxo This message was authored by: KLMxo

Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix

Okay that's fine, but there must be a monthly charge for the puck it says one off fee was £39.95 which is now £0 for the offer but doesn't say anything about monthly charge for that?

This message was authored by oldfella This message was authored by: oldfella

Re: Want to upgrade to sky glass offer with the tv, sky, and Netflix

Posted by a Superuser, not a Sky employee. Find out more

@KLMxo wrote:

Okay that's fine, but there must be a monthly charge for the puck it says one off fee was £39.95 which is now £0 for the offer but doesn't say anything about monthly charge for that?


Yes @KLMxo 

You need the monthly Glass equivalent of Multiscreen to use pucks.

Its called the Whole Home pack

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