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Discussion topic: Sky Software new update Q210.000.06.03L 18/03/23

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This message was authored by Antokram This message was authored by: Antokram

Sky Software new update Q210.000.06.03L 18/03/23

Sky have taken a step back today

when looking at my recordings each folder does not state how many recordings in that folder

like it used too do it just states Select to view all episodes

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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Software new update Q210.000.06.03L 18/03/23

Posted by a Superuser, not a Sky employee. Find out more

That has been the latest version for months

This message was authored by oldfella This message was authored by: oldfella

Re: Sky Software new update Q210.000.06.03L 18/03/23

Posted by a Superuser, not a Sky employee. Find out more

@Antokram wrote:

Sky have taken a step back today

when looking at my recordings each folder does not state how many recordings in that folder

like it used too do it just states Select to view all episodes


As pointed out @Antokram 

Q210.......   is not a recent update.

The number of Episodes in a stack regularly disappears.  
Been a bug for quite a while.

Try rebooting your box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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