SkyQ not available in my building

[Mo+abdel]

How can I get skyQ available in my building? We have sky already but when we tried to upgrade to skyQ we were told it is not available in our building 

[bob1234]

@Mo+abdelHow do you know Q is not available, with many comunal dishes Sky can make changes which allow Q to work.

However if you can't have Q the only solutions if you want Sky is to get either "glass" or "streaming" both of which work entirely over the internet BUT do some research as they are very different to Q.

[Mo+abdel]

I did check with Sky more than once, and I keep getting the same answer that it is not available. Not sure why!

I will check streaming as it could be a good option.

[Godfrey]

@Mo+abdel  When a building has an old Legacy communal Integratred Reception System installation which presently just supports a Freesat / Sky+HD receiver, then if the quality of the system is adequate, and the building management agree, Sky can usually install a Unitron dCSS-422 Sky Q Plug-In adaptor within the central communal IRS distribution cabinet that serves your flat.

So, was it your building management agent who informed you that Sky Q reception was not presently available, or did they then inform you that they were not willing to allow a Sky Multiple Development Unit (MDU) trained engineer to install a Unitron dCSS-422 Sky Q Plug-In adaptor in order to provide your flat with a suitable Single Cable Router (SCR) feed for a Sky Q receiver installation in your flat.  

If your building management are willing to allow a Sky MDU trained engineer to install a Unitron dCSS-422 Sky Q Plug-In adaptor, I would suggest that you contact Sky once again in order to provide this information to Sky, hopefully, if the quality of your communal IRS installation is adequate, Sky will then be able to progress a Sky Q adaptor installation for you.

[Mo+abdel]

I only heard from Sky saying that SkyQ is not possible. I will reach out to the building management and ask the question.

[bob1234]

@Mo+abdelI am not sure how Sky can know unless an installer comes out as any number of changes may have been made by whatever contractor the management agent uses, even if originally someone in the building tried to get Q and Sky put it can't be done on their database.

[Johm]

I am in the same boat but the building management company say that the changes for Sky to accommodate Sky Q are cost prohibitive as only 10 of 80 occupants wish for the service. How much does Sky charge to upgrade the system?