No picture......

[JW3TV]

One of our mini boxes will only show a picture for a second when it turns on, then the screen goes blank.

I've tried different hdmi cables, and all other configurations of hdmi ports on the tv, I've tested the cables with an Xbox, and the only issue I can narrow it down to is with the box itself.

Has anyone experienced this before, and how did you fix it??

[oldfella]

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@JW3TV wrote:

One of our mini boxes will only show a picture for a second when it turns on, then the screen goes blank.

I've tried different hdmi cables, and all other configurations of hdmi ports on the tv, I've tested the cables with an Xbox, and the only issue I can narrow it down to is with the box itself.

Has anyone experienced this before, and how did you fix it??

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Hi @JW3TV 

Try a Network reset on the problem mini.

Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

[Chodley]

Does the menu show up?