26 Apr 2023 07:51 AM
I am an existing SkyQ user and it seems to have disappeared of Sky's current offerings - any news on how long Sky Q will remain available to existing users. If I move to Sky Stream - does the menu format remain the same and what happens to my previous purchases stored on my hard drive?
26 Apr 2023 03:24 PM
Yes was just about to post the same. Have at least another 5 years of satellite coverage yet and to be honest lots of areas still cannot get decent broadband coverage. I live in a town but only get around 40mb which by todays standards is quite low.
this was one of the reasons I signed up to sky via satellite a year ago as watching via internet often caused buffering etc.
26 Apr 2023 08:11 AM - last edited: 26 Apr 2023 08:51 AM
Posted by a Superuser, not a Sky employee. Find out more
@mikeyorkie10 wrote:
I am an existing SkyQ user and it seems to have disappeared of Sky's current offerings - any news on how long Sky Q will remain available to existing users. If I move to Sky Stream - does the menu format remain the same and what happens to my previous purchases stored on my hard drive?
SKY Q is still available even for new customers - but it is less easy to find as SKY are obviously pushing Stream which is the way forward.
We have no specific idea of time span for the end of SKY Q but the Satellites used do have a finite lifespan & too expensive to replace for a technology that has been superseded by streaming.
Off the top of my head, I think their fuel will last around 5 more years but I could be wrong
New customer offerings & probably new installations (e.g. moves) will no doubt be the first to be unsupported but I believe existing customers, not moving, will have access & support for a few years yet - but these are my own views with no specific insight.
Probably best reading the SKY Glass/Stream group for details of how Stream differs but I am not too sure how similar the GUI is to Q but clearly the key difference is Recordings and Playlists
(edited regarding the GUI)
SKY Q store content is available after Q to stream via players on other platforms so I think Stream will just allow access in a similar way - I only have Q so don;t know the specifics - again the Glass/Stream board may give you a specific answer
26 Apr 2023 08:13 AM
Posted by a Superuser, not a Sky employee. Find out moreQ is still available, but sometimes seems to disappear from the Sky web page menus. It has millions of users, so isn't going away any time soon, but the existing orbiting platforms do have a finite lifespan and no-one is launching new television satellites these days.
The Glass/Stream UI is different to Q, and not having local recording is a fundamental difference. Buy and Keep content becomes available from a Sky Store app.
26 Apr 2023 09:04 AM
@mikeyorkie10 wrote:I am an existing SkyQ user and it seems to have disappeared of Sky's current offerings - any news on how long Sky Q will remain available to existing users. If I move to Sky Stream - does the menu format remain the same and what happens to my previous purchases stored on my hard drive?
As the previous posts have noted, Stream is quite different to Q. It's not a night and day difference, it's a bit more subtle. There's still the same blue toned hue to the user interface and it's a similar menu/tile style operation.
The biggest difference I'd say is what the lack of physical recording does to the user experience. It's slower. You can access pretty much everything you always could on Sky Q (apart from the channels which are currently not on Stream obvs) but it's all streamed from a server, so first and foremost you need fast and stable broadband (preferably wired via ethernet) to get the service at all.
By coming from a server there's also a noticeable lag between pressing a button and the reaction on-screen. Fast forwarding and rewinding for example, is, for me, practically unusable due to how incredibly imprecise and slow it is to react.
The playlist method of tagging shows you want to watch later (the alternative to recording) is still somewhat hit and miss, even after 18+ months. It relies a lot on third party services providing correct metadata for the Stream puck to keep track of. This metadata can often be wrong or not supplied at all and the playlist then doesn't do what it's supposed to. Frustrating.
Apart from that, if you want a small, tidy, one-box solution to bring you all your TV and streaming services in a relatively fuss-free manner (most of the time) then it's perfectly adequate. Image and sound quality is very good, but everything else about it still needs a lot of work.
26 Apr 2023 10:23 AM
Posted by a Superuser, not a Sky employee. Find out more
@nigea99 wrote:
@mikeyorkie10 wrote:I am an existing SkyQ user and it seems to have disappeared of Sky's current offerings - any news on how long Sky Q will remain available to existing users. If I move to Sky Stream - does the menu format remain the same and what happens to my previous purchases stored on my hard drive?
SKY Q is still available even for new customers - but it is less easy to find as SKY are obviously pushing Stream which is the way forward.
We have no specific idea of time span for the end of SKY Q but the Satellites used do have a finite lifespan & too expensive to replace for a technology that has been superseded by streaming.
Off the top of my head, I think their fuel will last around 5 more years but I could be wrong
Sky extended their carriage agreement with SES until 2028 so there is still a few years left for existing Q customers.
26 Apr 2023 03:24 PM
Yes was just about to post the same. Have at least another 5 years of satellite coverage yet and to be honest lots of areas still cannot get decent broadband coverage. I live in a town but only get around 40mb which by todays standards is quite low.
this was one of the reasons I signed up to sky via satellite a year ago as watching via internet often caused buffering etc.
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