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Avatar for drippping
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Message posted on ‎10 Jan 2025 12:24 PM

Sky weathet app

Is anyone having problems with the sky weayhet app . My sky is  sky q. Each time I go into it, it. says sorry problem,  try later.  Have tried turning off and on again with sane problem. Other apps like netflix, yoitube Disney  etc working fine

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Message posted on ‎14 Jan 2025 09:29 AM

Re: Sky weathet app

Posted by a Sky employee

Hey all,

 

I'm closing the thread now as the Tech Team has confirmed that the issue has been resolved and the Weather app is now up and running! 😊

 

 

Thank you for your patience!

Fanni

Community Moderator

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This message was authored by: lettice

Message posted on ‎10 Jan 2025 12:26 PM

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more

Both my Sky stream pucks are showing this error this morning for the weather app.

 

IMG_0306.jpeg

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Message posted on ‎10 Jan 2025 01:06 PM

Re: Sky weathet app

Posted by a Sky employee

Hey all, 

 

Wlecome to the Community Forum! 😊

 

Thank you for letting us know about this problem with the weather app, I've sent it over to the relevant Technical Team to investigate and will keep you updated!

 

 

Fanni

Community Moderator

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Message posted on ‎10 Jan 2025 08:23 PM

Weather app

Hi is everyone still having problems getting the weather app on their sky q been off all day.

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Message posted on ‎10 Jan 2025 08:28 PM

Re: Weather app

Posted by a Superuser, not a Sky employee. Find out more

@Salcombe08 

I have merged your post into a thread already discussing this. See the post currently marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎11 Jan 2025 08:36 AM

Re: Weather app

The Weather app still not working,  now saturday morning 11th jan. This really needs to be fixed

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This message was authored by: Daniel0210

Message posted on ‎11 Jan 2025 08:40 AM

Re: Weather app

Posted by a Superuser, not a Sky employee. Find out more
@drippping wrote:

This really needs to be fixed

@drippping 

As @Kelsingra has indicated there is a team working on it. There are plenty of other means of seeing a weather forecast in the meantime. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Jim138

Message posted on ‎11 Jan 2025 09:04 AM

Re: Weather app

I have the sky Q box and the weather app can't get it and it's been 10 days 

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Message posted on ‎11 Jan 2025 09:45 AM

Sky q weather app not working

Hi,

It's been a day that the sky q weather app is not working, all the other apps (sky news app, sky sports app are fine.

All the other services are working ok, this has been reported yesterday by a sky customer in the community.

have you any update on this issue

 

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Message posted on ‎11 Jan 2025 11:06 AM

Re: Sky q weather app not working

Posted by a Superuser, not a Sky employee. Find out more

@Smokie+19   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

 

Please see [post marked as answer as this is the last update

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: lettice

Message posted on ‎11 Jan 2025 01:40 PM

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above, Sky are aware.

 

Its still reporting same error today.

Also, annoying, the weather app was being promoted in the home rail and pause screen today...

Sky Community Superuser. What is a Superuser? Click here to find out
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Message posted on ‎11 Jan 2025 06:15 PM

Re: Sky weathet app

Any update on what's happening with the Sky Weather App on Sky Q Been down most of the week Saw it was being passed to the technical team but have they done anything ?

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This message was authored by: drippping

Message posted on ‎11 Jan 2025 06:45 PM

Re: Sky weathet app

Ours is still not working.  So annoying. Especially when the service included in subscription 

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Message posted on ‎11 Jan 2025 06:47 PM

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more
@farmdown wrote:

Any update on what's happening with the Sky Weather App on Sky Q Been down most of the week Saw it was being passed to the technical team but have they done anything ?

@farmdown no further update but bearing in mind its the weekend there would no updates over the weekend 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
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Message posted on ‎11 Jan 2025 08:30 PM

Re: Sky weathet app

Yes having same issue been a few days now this weather app not working 

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