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Discussion topic: Sky weathet app

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drippping
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Sky weathet app

‎10 Jan 2025 12:24 PM

Is anyone having problems with the sky weayhet app . My sky is  sky q. Each time I go into it, it. says sorry problem,  try later.  Have tried turning off and on again with sane problem. Other apps like netflix, yoitube Disney  etc working fine

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Kelsingra
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Re: Sky weathet app

‎10 Jan 2025 01:06 PM

Posted by a Sky employee

Hey all, 

 

Wlecome to the Community Forum! 😊

 

Thank you for letting us know about this problem with the weather app, I've sent it over to the relevant Technical Team to investigate and will keep you updated!

 

 

Fanni

Community Moderator

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lettice
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This message was authored by lettice This message was authored by: lettice

Re: Sky weathet app

‎10 Jan 2025 12:26 PM

Posted by a Superuser, not a Sky employee. Find out more

Both my Sky stream pucks are showing this error this morning for the weather app.

 

IMG_0306.jpeg

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Kelsingra
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Re: Sky weathet app

‎10 Jan 2025 01:06 PM

Posted by a Sky employee

Hey all, 

 

Wlecome to the Community Forum! 😊

 

Thank you for letting us know about this problem with the weather app, I've sent it over to the relevant Technical Team to investigate and will keep you updated!

 

 

Fanni

Community Moderator

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Salcombe08
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Weather app

‎10 Jan 2025 08:23 PM

Hi is everyone still having problems getting the weather app on their sky q been off all day.

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Daniel0210
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Re: Weather app

‎10 Jan 2025 08:28 PM

Posted by a Superuser, not a Sky employee. Find out more

@Salcombe08 

I have merged your post into a thread already discussing this. See the post currently marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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