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Discussion topic: Sky weathet app

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This message was authored by drippping This message was authored by: drippping

Sky weathet app

Is anyone having problems with the sky weayhet app . My sky is  sky q. Each time I go into it, it. says sorry problem,  try later.  Have tried turning off and on again with sane problem. Other apps like netflix, yoitube Disney  etc working fine


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This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Sky weathet app

Posted by a Sky employee

Hey all, 

 

Wlecome to the Community Forum! 😊

 

Thank you for letting us know about this problem with the weather app, I've sent it over to the relevant Technical Team to investigate and will keep you updated!

 

 

Fanni

Community Moderator

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This message was authored by lettice This message was authored by: lettice

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more

Both my Sky stream pucks are showing this error this morning for the weather app.

 

IMG_0306.jpeg

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Sky weathet app

Posted by a Sky employee

Hey all, 

 

Wlecome to the Community Forum! 😊

 

Thank you for letting us know about this problem with the weather app, I've sent it over to the relevant Technical Team to investigate and will keep you updated!

 

 

Fanni

Community Moderator

This message was authored by Salcombe08 This message was authored by: Salcombe08

Weather app

Hi is everyone still having problems getting the weather app on their sky q been off all day.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Weather app

Posted by a Superuser, not a Sky employee. Find out more

@Salcombe08 

I have merged your post into a thread already discussing this. See the post currently marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
drippping
Topic Author
This message was authored by drippping This message was authored by: drippping

Re: Weather app

The Weather app still not working,  now saturday morning 11th jan. This really needs to be fixed

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Weather app

Posted by a Superuser, not a Sky employee. Find out more

@drippping wrote:

This really needs to be fixed


@drippping 

As @Kelsingra has indicated there is a team working on it. There are plenty of other means of seeing a weather forecast in the meantime. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Jim138 This message was authored by: Jim138

Re: Weather app

I have the sky Q box and the weather app can't get it and it's been 10 days 

This message was authored by Smokie+19 This message was authored by: Smokie+19

Sky q weather app not working

Hi,

It's been a day that the sky q weather app is not working, all the other apps (sky news app, sky sports app are fine.

All the other services are working ok, this has been reported yesterday by a sky customer in the community.

have you any update on this issue

 

This message was authored by GD1 This message was authored by: GD1

Re: Sky q weather app not working

Posted by a Superuser, not a Sky employee. Find out more

@Smokie+19   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

 

Please see [post marked as answer as this is the last update

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by lettice This message was authored by: lettice

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above, Sky are aware.

 

Its still reporting same error today.

Also, annoying, the weather app was being promoted in the home rail and pause screen today...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by farmdown This message was authored by: farmdown

Re: Sky weathet app

Any update on what's happening with the Sky Weather App on Sky Q Been down most of the week Saw it was being passed to the technical team but have they done anything ?

drippping
Topic Author
This message was authored by drippping This message was authored by: drippping

Re: Sky weathet app

Ours is still not working.  So annoying. Especially when the service included in subscription 

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky weathet app

Posted by a Superuser, not a Sky employee. Find out more

@farmdown wrote:

Any update on what's happening with the Sky Weather App on Sky Q Been down most of the week Saw it was being passed to the technical team but have they done anything ?


@farmdown no further update but bearing in mind its the weekend there would no updates over the weekend 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Zorro+master This message was authored by: Zorro+master

Re: Sky weathet app

Yes having same issue been a few days now this weather app not working 

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