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Discussion topic: Sky q switches off - 15/05
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Message posted on 15 May 2025 11:10 PM
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Re: No signal
Same in Buckinghamshire. Switched off at wall and rebooted. This works for between 5 and 10mins then goes off again. Now done this 4 times in a row. Giving up now & going to bed.
Message posted on 15 May 2025 11:10 PM
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Re: Sky box stopped working but green light stays on
Same symptoms here, box reverts to a black screen but led still green. Remote doesnt work, a reset restores it for 10 mins or so then crashes again. Only started tonight ? Any solutions ?
Message posted on 15 May 2025 11:10 PM
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Re: Sky q switches off
Same in Cheshire West
Message posted on 15 May 2025 11:10 PM
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Re: Sky q switches off
Same here. Tried all the usual tricks, but this is a Sky problem, not one we can solve, I think.
I just wish they'd hurry up!
Message posted on 15 May 2025 11:10 PM
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Re: Sky box stopped working but green light stays on
Same problem here in Greater Manchester
Message posted on 15 May 2025 11:11 PM
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Is anyone having issues with Sky Q. Keep having to unplug it. Then it works for 10 mins and goes off
Is it a National problem.
Message posted on 15 May 2025 11:11 PM
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Re: Sky q switches off
I thought this was an issue with my Sky Q box. Thank goodness I found this thread.
I now understand I'm just one of the millions being ripped off by Sky, I feel so much better.
Message posted on 15 May 2025 11:11 PM
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Re: Sky q switches off
Doing my head in tonight as we all seem to be experiencing the same problem.
i have tried the My Sky app, and it states currently under maintenance, hoping it's a quick Sky fix, otherwise, an early night
Message posted on 15 May 2025 11:11 PM
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Re: Sky+ keeps crashing
My sky keeps crashing every 5 - 10 mins
Message posted on 15 May 2025 11:11 PM
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Lost picture but green light and circle still on
Several times this evening I've had an issue where suddenly picture and sound stop and the TV goes to screensaver as if it's not receiving a signal from HDMI
Sky Q box still has green light on and blue circle spinning. This has happened whilst watching live TV abs recordings
Disconnecting power and then resetting have worked every time but it's annoying me a lot !
any help gratefully received
Message posted on 15 May 2025 11:11 PM
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Re: Sky q switches off
Been doing this for over an hour now. It goes off, I unplug and reboot it , it starts for a short while and then we do the dance again. According to Skys web page regarding service, there are no issues with my service, yeah right and the cheques in the post!
Message posted on 15 May 2025 11:11 PM
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Re: sky tv keeps shutting down
Unfortunately my Sky Q box has also started to shutdown whilst the Green Light remains on. It is then unresponsive to the remote control and I am forced to reboot the box by unplugging it from the mains.
It works fine for about 30 minutes and then shuts down again!
Does anyone know how to fix this, or do I need a new box?
Message posted on 15 May 2025 11:11 PM
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Re: Sky box stopped working but green light stays on
Had to turn sky power off on the qbox several times tonight
shocking really as we pay a fortune for this service........
Message posted on 15 May 2025 11:11 PM
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Re: Sky q switches off
Q Box stoped working in middle of Eurovision twice. Green light stays on but TV reports No Signal. Power off at wall, wait few mintues and power on. Working for now.
Message posted on 15 May 2025 11:11 PM
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Re: Sky q switches off
The sky app is even on a maintenance so cant even get help there.. Its a cyber attack
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