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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky q switches off - 15/05

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This message was authored by: Sheppy

Re: Sky q switches off

Exactly the same here.

This message was authored by: 1380s

Re: Sky q box showing no signal with green light on

same here in swansea

This message was authored by: bumblebez

Re: No response

Same here in Herts. 3 times already this evening.

This message was authored by: NeilNeilP

Re: PICTURE LOSS BOX NOT RESPONDING

3 X it's gone off in the last 2 hours & I've switched power off & on again to get it back 😞 box is only installed a few days...

This message was authored by: Nothingbetter2do

Re: Sky q switches off

i am getting the same since about 10pm tonight I think the latest update might be buggy

This message was authored by: SpongebobSteve

Re: Sky q switches off

Im having the same issue. Box has gone off 3 times tonight. Have had to pull the plug to get it back on. Software version is Q300.000.06.00L. Hoping this is a software issue they can fix. Something not right if this many people are affected.

This message was authored by: Howardfamille

Re: Sky q switches off

My thoughts too (spider scatter related etc) 

This message was authored by: Ahucheke

Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box

Same here, I've had to reset 3 times now in the last hour. What's going on???

This message was authored by: Terrycasey

Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box

Mine has also done this tonight. First just after 10pm and the second about half an hour later. Have to completely reboot the box to get it back on

This message was authored by: James19661

Re: Sky q switches off

Try updating software it's working for me... so far

This message was authored by: Julia1066

Re: Sky q box showing no signal with green light on

Me too Eas sussex

This message was authored by: Timelord63

Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box

Been happening to mine too tonight. 3 times it's just switched itself off. Rebooted box twice but gave up after 3rd time. Happened just after 09.30. 

This message was authored by: Ian+a+duplicate

Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box

Seems to be major issue, and I don't have Sky broadband connected (EE) so really odd it just seems to give up!

This message was authored by: sjh24

Re: Sky stopped working…can’t reconnect!

Yep. Mine too🙄

This message was authored by: Russ70

Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box

Same issue tonight, any idea on fix?

 

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