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Discussion topic: Sky q switches off - 15/05
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Message posted on 15 May 2025 10:46 PM
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Re: Sky q switches off
Exactly the same here.
Message posted on 15 May 2025 10:46 PM
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Re: Sky q box showing no signal with green light on
same here in swansea
Message posted on 15 May 2025 10:46 PM
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Re: No response
Same here in Herts. 3 times already this evening.
Message posted on 15 May 2025 10:46 PM
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Re: PICTURE LOSS BOX NOT RESPONDING
3 X it's gone off in the last 2 hours & I've switched power off & on again to get it back 😞 box is only installed a few days...
Message posted on 15 May 2025 10:46 PM
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Re: Sky q switches off
i am getting the same since about 10pm tonight I think the latest update might be buggy
Message posted on 15 May 2025 10:46 PM
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Re: Sky q switches off
Im having the same issue. Box has gone off 3 times tonight. Have had to pull the plug to get it back on. Software version is Q300.000.06.00L. Hoping this is a software issue they can fix. Something not right if this many people are affected.
Message posted on 15 May 2025 10:46 PM
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Re: Sky q switches off
My thoughts too (spider scatter related etc)
Message posted on 15 May 2025 10:47 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Same here, I've had to reset 3 times now in the last hour. What's going on???
Message posted on 15 May 2025 10:47 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Mine has also done this tonight. First just after 10pm and the second about half an hour later. Have to completely reboot the box to get it back on
Message posted on 15 May 2025 10:47 PM
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Re: Sky q switches off
Try updating software it's working for me... so far
Message posted on 15 May 2025 10:47 PM
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Re: Sky q box showing no signal with green light on
Me too Eas sussex
Message posted on 15 May 2025 10:47 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Been happening to mine too tonight. 3 times it's just switched itself off. Rebooted box twice but gave up after 3rd time. Happened just after 09.30.
Message posted on 15 May 2025 10:47 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Seems to be major issue, and I don't have Sky broadband connected (EE) so really odd it just seems to give up!
Message posted on 15 May 2025 10:47 PM
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Re: Sky stopped working…can’t reconnect!
Yep. Mine too🙄
Message posted on 15 May 2025 10:48 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Same issue tonight, any idea on fix?
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