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This discussion topic has been answered Discussion topic: Sky gift on us

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This message was authored by: caesarome

Re: How do i access a list of films?

Posted by a Superuser, not a Sky employee. Find out more

@Noonespecial 

The email you were sent did say to claim your free film before today so you might be to late.

 

Go to Sky Store > Featured > Top Picks > Your Sky Store Gift On Us. Make sure the film you select is shown as being £0.00.

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This message was authored by: Daniel0210

Re: How do i access a list of films?

Posted by a Superuser, not a Sky employee. Find out more

@Noonespecial 

The tile was still there at about 8am this morning. 


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This message was authored by: chalworth

Sky Store then to redeem this gift click on Your Sky store gift on us tile. Can't find this

How do I select the movie?  If there is no (Your Sky Store gift on us tile to click on?

This message was authored by: Daniel0210

Re: Sky Store then to redeem this gift click on Your Sky store gift on us tile. Can't find this

Posted by a Superuser, not a Sky employee. Find out more

@chalworth 

The tile was there a couple of hours ago. The offer closes at some point today. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: DavidJH9956

Re: Sky gift on us

I found the featured items but all still wanted to charge with buy or rent - nothing free.

This message was authored by: xenon81

Re: Sky gift on us


@DavidJH9956 wrote:

I found the featured items but all still wanted to charge with buy or rent - nothing free.


You need to select the " Your Sky Store Gift On Us" icon to see the (very poor) selection of free films. 

This message was authored by: mike+simmonds

Re: Sky gift on us

Posted by a Superuser, not a Sky employee. Find out more

Hi @DavidJH9956 

 

It's the "Sky store gift" tile itself you need to click on with your Sky Q remote 

 

A few people have assumed that the free movies are those on screen adjacent to the blue and gold colour free gift tile - but it's the tile itself you need to press enter on. That will take you to the 59 movies which should be showing as £0 if you select one. 

Here is a link to an earlier answer which may help you 

 

https://helpforum.sky.com/t5/Sky-Store/Free-gift-move/m-p/4995142#M25512 

 

 


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This message was authored by: DavidJH9956

Re: Sky gift on us

That's the tab I did click on.

This message was authored by: mike+simmonds

Re: Sky gift on us

Posted by a Superuser, not a Sky employee. Find out more

Hmm @DavidJH9956  odd 

 

so inside there you see 59 movies? Things like Bridesmaids, The Thing, Venom etc. 

 

and when you press enter on one, you don't see £0 ?

 

If not £0 and you are a Sky Q customer, and you haven't already chosen one, I'd try a livechat with the Skystore support team - link here 

 

https://www.skystore.com/n/hcus/help/contact-us 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: DavidJH9956

Re: Sky gift on us

I did but there was a cost 

This message was authored by: mike+simmonds

Re: Sky gift on us

Posted by a Superuser, not a Sky employee. Find out more

If you've not chosen a free one before then @DavidJH9956 I would recommend a livechat chat. I posted a link in my previous post 

if they provide a useful solution would you mind posting back to let us know what happened 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: DavidJH9956

Re: Sky gift on us

Many thanks - i have contacted Skystore support.

This message was authored by: Coco1981

Re: Free Movie Sky Showcase VIP rewards

I was promised a free movie because of sky q not working 

This message was authored by: lettice

Re: Free Movie Sky Showcase VIP rewards

Posted by a Superuser, not a Sky employee. Find out more

@Coco1981 wrote:

I was promised a free movie because of sky q not working 


Have moved your post to this ongoing discussion thread.


Read this thread, namely the answered post to find out where to go on your Sky Q box to claim your free gift.

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This message was authored by: Daniel0210

Re: Free Movie Sky Showcase VIP rewards

Posted by a Superuser, not a Sky employee. Find out more

@Coco1981 

The offer closes today. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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