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This discussion topic has been answered Discussion topic: Sky Q Remote shape and surface not helpful is there an alternative please

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This message was authored by: HendersonJ

Sky Q Remote shape and surface not helpful is there an alternative please

Finding the Sky Q Remote very difficult to use, it is not easy to hold and the buttons are not user friendly, the shape of the remote makes it hard to put down curved shape won't lay flat.


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This message was authored by: oldfella Answer

Re: Sky Q Remote shape and surface not helpful is there an alternative please

Posted by a Superuser, not a Sky employee. Find out more

@HendersonJ wrote:

Finding the Sky Q Remote very difficult to use, it is not easy to hold and the buttons are not user friendly, the shape of the remote makes it hard to put down curved shape won't lay flat.


Hi @HendersonJ 

If you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

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This message was authored by: PandJ2020

Re: Sky Q Remote shape and surface not helpful is there an alternative please

Posted by a Superuser, not a Sky employee. Find out more

The only other option Sky offers is an 'accessibility remote' https://www.sky.com/help/articles/accessibility-remotes

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: oldfella Answer

Re: Sky Q Remote shape and surface not helpful is there an alternative please

Posted by a Superuser, not a Sky employee. Find out more

@HendersonJ wrote:

Finding the Sky Q Remote very difficult to use, it is not easy to hold and the buttons are not user friendly, the shape of the remote makes it hard to put down curved shape won't lay flat.


Hi @HendersonJ 

If you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

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This message was authored by: HendersonJ

Re: Sky Q Remote shape and surface not helpful is there an alternative please

Many thanks looks promising will ask Sky for an illustration 

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