0

Discussion topic: Sky Q box not responding

Reply
This message was authored by Leave_blank This message was authored by: Leave_blank

Sky Q box not responding

We lost power. When electric came back on Sky Q box Q is flashing red light is displayed and tv says 'no video input'

Sky customer services aren't helping. 
anyone know how to get up and viewing again?

Reply

All Replies

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Q box not responding

Posted by a Sky employee

Hi there @Leave_blank , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Q box not responding

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion