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Discussion topic: Sky Q Multiroom

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This message was authored by Pam12 This message was authored by: Pam12

Sky Q Multiroom

Hi, 

 

We have Sky Q Multiroom. We have now had this 2 years. 

We had the minibox originally in the living room as the main box was in the kitchen (the other side of the house). 

 

The TV in the living room always stuttered, we had an engineer out and he installed a booster box. 

 

This did nothing so we left sky broadband and joined another company. 

 

2 years later and umpteen phone calls I have tried to use it in the bedroom above the living room and its as bad as it was to begin with. Its never changed. 

 

I have reset it, rebooted it, rebooted the network etc but nothing. I am told from Sky the broadband signal is too weak so I needed to buy a booster. They will not provide one as I am not with Sky Broadband. 

 

I have had a WiFi extender upstairs (even though the WiFi is fine with every other device) and this has changed nothing. Yet more money wasted. 

 

Does anybody have any idea, our house isn't massive, its not small either but how the hell do they get Sky Q in a mantion etc if I cant get it at my house?

 

Would love some help, I'm reluctant to join sky broadband as it was poor to begin with but I'm not not sure what the hell to do for the best. 

 

Thanks