@Aimeec1 wrote:
Hi
It definitely is a wider issue @SteveWells
I'm amazed considering how long people have been reporting it to both sky directly and this forum that they haven't offered a fix
I'm still getting the same issues on prime , Disney , YouTube , discovery and netflix.
So frustrating.
So far apart from some saying there could be an update in the future , no one from sky has offered a confirmed solution or what they are currently doing at the moment.
If I'm wrong and anyone had been told different to me then apologies but that is the latest I have found.
Thank you
@Aimeec1 if you look at this post by a Sky employee you will see that Sky are aware of the problem and are looking into it.
These type of problems are not easy to find whats causing it as it's not affecting everyone so it needs to be investigated once Sky have found what is causing it they can then set about finding a fix.
When they have found a fix it then needs testing so afraid this all takes time and as you can see from the post Sky have said they will update us when the community managers get an update on how this is progressing
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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