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This message was authored by: digglerthelegend

Sky F1 sound

Watching FP3 on Sky F1 UHD and the sound is awful compared to SkySpME UHD.

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This message was authored by: Daniel-F Answer

Re: Sky F1 sound

Posted by a Sky employee

Hello everyone.

 

Apologies for the delay getting a further comment on this from myself! ðŸ™‚

 

As some users seen (or heard 😅), the audio issues were resolved.  

 

I'm locking this thread down and marking this answer for easy viewing for other users but if anyone experiences anything similar in future, get a new thread started.  

 

Thanks again everyone for taking the time to flag this issue last week as this is what led to getting this fixed as quickly as it did ðŸ™‚

Daniel
Community Moderator

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This message was authored by: SJ16

Sky sports f1 uhd audio issue

The audio on sky sports f1 sounds terrible. It's only coming through as 2 channel stereo and sounds very compressed. Main event does not have this issue, this is working correctly, Dolby digital + 5.1. Is this a known issue? And if so is there a fix date. 

This message was authored by: blade+the

Re: Sky F1 sound

Yes. Theres no Dolby digital on the f1UHD channel currently , its pcm.
Main event UHD has DD though. Since its all being simulcast on main event its not an issue today really 

This message was authored by: AMH1

Re: Sky F1 sound

It is if you have only set your box to record on Sky F1 UHD and your not at home ðŸ˜­ 

This message was authored by: blade+the

Re: Sky F1 sound

Thats true. Why doesnt sky go app allow remote recording on UHD channels yet would be the question 

This message was authored by: SJ16

Re: Sky F1 sound

Football is on main event tomorrow so it will be an issue. It was the same yesterday, I was hoping it would be fixed for today. I wonder if  Sky even knows. 

This message was authored by: cuke

Re: Sky F1 sound


@blade+the wrote:

Yes. Theres no Dolby digital on the f1UHD channel currently , its pcm.
Main event UHD has DD though. Since its all being simulcast on main event its not an issue today really 


Quite, let's see if Sky can resolve it.

This message was authored by: best+of+the+best

Re: Sky F1 sound

Posted by a Superuser, not a Sky employee. Find out more

@blade+the wrote:

Yes. Theres no Dolby digital on the f1UHD channel currently , its pcm.
Main event UHD has DD though. Since its all being simulcast on main event its not an issue today really 


Could be an issue if you only subscribe to F1 only @blade+the 

Seeing as Sky Sports Main Event is only available with Sky Sports Complete Pack.

This message was authored by: best+of+the+best

Re: Sky F1 sound

Posted by a Superuser, not a Sky employee. Find out more

@SJ16 wrote:

Football is on main event tomorrow so it will be an issue. It was the same yesterday, I was hoping it would be fixed for today. I wonder if  Sky even knows. 


@SJ16 correct football is on Main Event but the Bahrain F1 GP doesn't start until 2:55pm

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But hopefully the sound issue should be sorted by then on F1 UHD.

This message was authored by: Matt19849

Re: Sky F1 sound

I only have the F1 channel and the UHD version is really quiet compared to the HD channel 😞

This message was authored by: Greene

Re: Sky F1 sound

Same for me. Outputting at Stereo PCM on my Sonos soundbar while I was watching the F2 race just now..However,  I have noticed it's working in Dolby Digital Plus on the Main Event channel (401) though, which is also in UHD luckily enough.  

This message was authored by: SJ16

Re: Sky F1 sound

True, the main race is in between football but I usually watch the build up before the main race, hopefully they can sort it. Plus my recordings are all set for f1 uhd, having to record main event as a backup is a bit annoying. 

This message was authored by: nigea99

Re: Sky F1 sound

Posted by a Superuser, not a Sky employee. Find out more

@Matt19849 wrote:

I only have the F1 channel and the UHD version is really quiet compared to the HD channel 😞


Have you tried the ME UHD channel ?

 

I am not sure but I think when a sport is simulcast then I think there is a chance that a viewer who only has a single sport Subscription  may be able to access the ME channel whilst it is simulcast

This message was authored by: Matt19849

Re: Sky F1 sound

Yeah just tried it and it says I don't have the sunscription to watch that channel 

This message was authored by: nigea99

Re: Sky F1 sound

Posted by a Superuser, not a Sky employee. Find out more

@Matt19849 wrote:

Yeah just tried it and it says I don't have the sunscription to watch that channel 


I am very sorry that didn't work but I think it was worth trying

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