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Discussion topic: My tv will not come on eventhough i've restarted it several times and i even unplugged the sky box

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Selena2
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This message was authored by Selena2 This message was authored by: Selena2

My tv will not come on eventhough i've restarted it several times and i even unplugged the sky box

‎06 Mar 2024 08:44 AM

My tv will not come on and I've restarted it several times I even unplugged the sky box but still nothing 

 

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GD1
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Re: My tv will not come on eventhough i've restarted it several times and i even unplugged the sky b

‎06 Mar 2024 09:41 AM

Posted by a Superuser, not a Sky employee. Find out more

@Selena2  It's not clear from your post if it's the TV or Sky Q box that isn't coming on?   If it's your actual TV not switching on there isn't very much Sky can do.

 

If it's the Sky Q box try these steps here https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass, Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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