Signal drops out

[hardy74]

Hello recently had a new sky q box , now and again the signal drops out ( not even for a second ) black screen , I have tried what I thought was a better hdmi cable but still the same , thoughts 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147