Mini box turns itself off frequently

[mopsylevine]

I had a mini box that turned itself off at random times. Sometimes in an hour up to five times. It literally just turns off and the orange light on the box goes on. 

Sky replaced it with a new box. But it's happening again. Sometimes it's fine for an hour then starts doing it again. 

I've reset it an the main box by powering down them both and airing and restarting. 

I've tuned off all the auto off settings in settings. 

Any help? Or have I just landed another duff box?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147