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Discussion topic: Payment for sky sports box office order

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This message was authored by Fireball+XL-5 This message was authored by: Fireball+XL-5

Payment for sky sports box office order

Been with Sky since 1999 and for the first time tonight I ordered a sky sports box office event, namely Fury Vs Usyk. When I say I ordered it I used the remote on my sky Q box to set it to record on the sky box office channel. As I've never done this before can someone just confirm how I'll be charged for it i.e. will it go onto next month's bill or will a charge be made to my credit card. Thanks in advance.


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Payment for sky sports box office order

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5  the charge will be added to the next available bill to be generated once you watch a millisecond of either the live broadcast or repeat broadcast or recorded viewing 

 

if you don't watch a millisecond of either version you won't be charged 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Payment for sky sports box office order

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5  the charge will be added to the next available bill to be generated once you watch a millisecond of either the live broadcast or repeat broadcast or recorded viewing 

 

if you don't watch a millisecond of either version you won't be charged 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Fireball+XL-5
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This message was authored by Fireball+XL-5 This message was authored by: Fireball+XL-5

Re: Payment for sky sports box office order

Many thanks @SKY1992bf 

This message was authored by Hagi This message was authored by: Hagi

Re: Payment for sky sports box office order

@SKY1992bf

 

Am I right in thinking you can record the 'box office event' then without putting in your pin to consent to purchase?

 

If so, what's the point of the pin security?

This message was authored by Hagi This message was authored by: Hagi

Re: Payment for sky sports box office order

I'll add some context.

 

My father who has Parkinsons/Alzheimers appears to have recorded last nights Fury/Usyk fight which my youngest kid (11 years old) has started watching with him this morning.

 

I thought it was strange that they were able to as I hadn't purchased the fight via Sky Box Office. I'm now of the understanding you can record the event and watch any event negating the security of the pin code is supposed to provide? If so, well done Sky, those security measures are well thought through?

This message was authored by xenon81 This message was authored by: xenon81

Re: Payment for sky sports box office order

The PIN is always required, unless "PIN on Purchase" has been turned off in the Parental settings (it's on by default).

 

If you set a Box Office event to record it asks for the PIN as soon as you set the recording. 

This message was authored by Hagi This message was authored by: Hagi

Re: Payment for sky sports box office order

@xenon81 

 

Cheers for the reply.

 

Parental settings are as they should be with the Pin controls 'On'.

 

The Fury/Usyk fight is playing on the recordings. I'll assume I've been charged for it? 

 

If the pin was required just to record the fight, its a bigger mystery as my lad was in bed. If the pin was only required to view the fight this morning, I wouldn't put it past my youngest to know the pin!

 

The perils of multi room and caring for the elderly I suppose?

 

 

 

 

This message was authored by Hagi This message was authored by: Hagi

Re: Payment for sky sports box office order

Update...

 

Just spoke to my youngest. My wife has made the purchase (removed) and she couldn't remember.  Fair play (removed)

 

Apologies to Sky.

 

*skulks off into the sunset*


Moderator note: Removed inappropriate language

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