Discussion topic: Impossible to speak to an advisor after engineer failed to fix my problem

This message was authored by: Siouxie1 · ‎19 May 2024

I have been trying to talk to an advisor , why is it impossible to do so ????

I had an engineer visit on Friday to fix my satellite dish it's still giving me problems !!!

I have been a Sky customer for 24 years I'm appalled at your service so what can you do for me ??

This message was authored by: PandJ2020 · ‎19 May 2024

@Siouxie1 wrote:
... so what can you do for me ??

This is a primarily customer helps customer forum - you need to call Sky again... What's the issue in speaking to someone?

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎19 May 2024

@Siouxie1

There may well be a queue to speak to an agent but providing you're try to call during their operating hours you should get through. Are you in the ROI? If so Sky Ireland Customer Service is not open over the weekends.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Impossible to speak to an advisor after engineer failed to fix my problem

Impossible to speak to an advisor after engineer failed to fix my problem

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Re: Impossible to speak to an advisor after engineer failed to fix my problem

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