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Discussion topic: Impossible to speak to an advisor after engineer failed to fix my problem

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This message was authored by Siouxie1 This message was authored by: Siouxie1

Impossible to speak to an advisor after engineer failed to fix my problem

I have been trying to talk to an advisor , why is it impossible to do so ????

I had an engineer visit on Friday to fix my satellite dish it's still giving me problems !!!

I have been a Sky customer for 24 years I'm appalled at your service so what can you do for me ??

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Impossible to speak to an advisor after engineer failed to fix my problem

Posted by a Superuser, not a Sky employee. Find out more

@Siouxie1 wrote:

... so what can you do for me ??


This is a primarily customer helps customer forum - you need to call Sky again...  What's the issue in speaking to someone?

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Impossible to speak to an advisor after engineer failed to fix my problem

Posted by a Superuser, not a Sky employee. Find out more

@Siouxie1 

There may well be a queue to speak to an agent but providing you're try to call during their operating hours you should get through. Are you in the ROI? If so Sky Ireland Customer Service is not open over the weekends. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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