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Discussion topic: Over recording

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This message was authored by cookieboy69 This message was authored by: cookieboy69

Over recording

I am having a problem at the moment downloading a full series of something on my sky q 2tb. Mine is tending to over record the program then it just hangs on recording the same episode some times all night. Recording percentage is at 118% til I cancel the recording. This is only just started happening recently anyone have any ideas how to fix without wiping the hard drive. Do I need a new sky q box ??  Always seems to happen in the middle of a series and cannot download that episode no matter how many times I try. 

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This message was authored by Colin0000 This message was authored by: Colin0000

Re: Over recording

I had that with just the one episode a few weeks back. Just cancel and delete the recording and try again.

Sky Q 2GB 32B106 - HDMI to TV, hard wired to router with WiFi disabled on the Q box
VM 256Mpbs via rubbish VM HUB 3 router
Samsung S95C 55"
cookieboy69
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This message was authored by cookieboy69 This message was authored by: cookieboy69

Re: Over recording

Yeah that doesn't work for me just does exactly the same on the same episode

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Over recording

Posted by a Superuser, not a Sky employee. Find out more

@cookieboy69 

Once you've stopped the stuck download make sure you delete it from the Deleted Section of Manage. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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