21 Mar 2024 12:17 AM
I am having a problem at the moment downloading a full series of something on my sky q 2tb. Mine is tending to over record the program then it just hangs on recording the same episode some times all night. Recording percentage is at 118% til I cancel the recording. This is only just started happening recently anyone have any ideas how to fix without wiping the hard drive. Do I need a new sky q box ?? Always seems to happen in the middle of a series and cannot download that episode no matter how many times I try.
21 Mar 2024 08:43 AM
I had that with just the one episode a few weeks back. Just cancel and delete the recording and try again.
21 Mar 2024 10:37 PM
Yeah that doesn't work for me just does exactly the same on the same episode
22 Mar 2024 04:26 AM
Posted by a Superuser, not a Sky employee. Find out moreOnce you've stopped the stuck download make sure you delete it from the Deleted Section of Manage.
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